Here are some excerpts from our No Cowboys page.

100%
"We've spent the last 9 months doing a major renovation and BTS tiles have been one of the BEST organisations we've dealt with so far. We will be recommending their services to everyone we know. They provided prompt and very reasonable quotes (and re-quotes), explained everything, turned up on time, worked around the many hold-ups and hiccups that other tradies caused and were generally a pleasure to deal with. Chris the tiler was outstanding. His communication was fantastic, his work faultless
Aneleise
18th Oct, 2017
More details…
100%
"BTS Tiling were superb. They are quality craftspeople who take pride in their work and are very good at it. At the same time they respond in the timeframes that they lay out and are easy to work with when, invariably, requirements change. I would recommend John and BTS to anyone looking at tiling work within their home. They completed a full bathroom retiling for us - the result is amazing and their communication and questioning was superb. We will use them again for sure and so should you."
Mike Roan
31st Aug, 2017
More details…
100%
"John came to do the quote when he said he would and he was on time. The tiler (Dan) that he sent to do the job arrived when he said he would. Dan was friendly, helpful and generally cheerful. The job was well done and no mess was left. To put things in context this was the 3rd job that i've had BTS do with never a complaint or an issue."
Tony
15th Aug, 2017
More details…
100%
"I found BTS absolutely fantastic to deal with. John was thorough and prepared when he quoted and certainly knows his stuff. John kept us informed with start dates and explained the process to us, The job was managed in such a way that it meant the minimum of disruption of work for us despite having a kitchen, lounge, 2 toilets an entranceway and a bathroom tiled. The tiling was carried out by Dan and I can't rate the quality of work high enough. It looks more fantastic, no issues or faults and "
Steve
20th Jul, 2017
More details…
100%
"John and his team were very efficient and did a great job in our 100-year-old house. Caleb did an awesome job laying tiles in the new bathroom in the exact layout we wanted. The kitchen splashback is also getting lots of praise from our visitors. John's communication was always prompt and very helpful. Definitely recommend BTS for quality and service!"
Jo
19th Jun, 2017
More details…
100%
"We needed significant repairs to our bathroom/wet area after the waterproofing in the shower/ wet area had given out. Water had be leaking under the tiles for some time and run into the hallway.
We were really pleased with the level of service and quality of the work from John at BTS and his builder/plumber, Rob. From the quote right through to completion of the job, they kept us well informed, laid out our options and were really professional throughout.
It was a daunting job but you guys"
Aidan
13th Jun, 2017
More details…
100%
"a perfect match of the 20yr old grout when doing a tiling repair job. Everything is square and level. Awesome job. Thanks heaps."
Graeme
12th Jun, 2017
More details…
100%
"Top marks - fantastic prompt service from Yannick and exactly what I saw in my head was done. John thanks for helping me through this , very scary when you have never used a tiler before. So very pleased
with job.
Wish I had re tiled entire bathroom instead of being to worried."
Vicky
1st May, 2017
More details…
100%
"BTS have been excellent from start to finish! Reliable, professional and respectful. Excellent communication and attention to detail. True perfectionists who clearly take pride in each and every job. Thank you! "
Jo
18th Apr, 2017
More details…
100%
"I have engaged BTS Tiling twice, more recently in April 2017. I have always been impressed by the professionalism of the BTS team. John is prompt with quotes and each time the final invoice has been as quoted. I am always phoned to advise when one of their staff would be calling to complete the job and kept informed of progress along the way. More recently I dealt with Dan who installed the tiles. He was helpful, friendly and courteous, always cleaning each day to ensure my home was"
Paula
10th Apr, 2017
More details…
100%
"We used BTS for 2 jobs - a kitchen and a toilet. My total experience with BTS from the start to the end was of total professionalism, reliability and expertise. John was fantastic when he came out to assess the job. Not only did he do the standard measure, he also spent time with us explaining the best way to lay the tiles, what we should consider for future work we have planned etc. Our actual tiler was Alex. He was fantastic as well. He would call me daily to confirm exactly what time he"
Mark
5th Sep, 2016
More details…
100%
"John was very friendly and easy to deal with. He quoted the job and came in bang on quote.
Very happy with the quality of work done. Would highly recommend to all."
Lee
21st Jul, 2016
More details…
100%
"I cannot speakly highly enough of BTS and Chris who tiled my kitchen. My other trades working on the job even commented what a perfect job best they had ever seen. John and Bridget are a pleasure to deal with so helpful and friendly. Very happy customer superb job and such nice people !! Thanks "
Shelley
20th Jul, 2016
More details…
100%
"Caleb replaced our tiles on our kitchen floor and he did a fantastic job. Best tiling job I've seen."
Karen
10th Jul, 2016
More details…
100%
"I highly recommend BTS Tiling.
They tiled a bathroom/laundry for me and did a fantastic job.
They were reliable and efficient.
Everything was spotless when they finished.
They are great to deal with and even though the job took a bit longer than anticipated (not their fault) the price remained as the quoted price."
Sandra
19th May, 2016
More details…
100%
"John
Restores your faith in good, honest trademen. He is reliable, helpful and a true craftsman"
class="meta">Anita
class="separator-bullet">•
27th Apr, 2016
More details…
98%
"Nathan was excellent and John and his team take great pride in their work. My tiling work is excellent and I am very proud of the work they did on my bathrooms. They also recommended another sub contractor for my glass doors and mirrors and they were excellent as well. Nathan really took time over my tiling to get the work done to a very high standard and I really appreciate this, given the other problems I had on the job with other unrelated contractors. "
Shirley
3rd Mar, 2016
More details…
100%
"I had a lot of issues with my kitchen project but John managed to help way beyond what most tradies would! extremely patient with other repairs going on around the tiling. the final job was done, looks amazing! fast friendly team i highly recommend BTS fantastic result!
Thanks guys! "
Rhys
12th Nov, 2015
More details…
100%
"We couldn't be happier with the job done by BTS Tiling. Despite initial disappointment at having to delay starting the job, the advice we got from the tiler, Nathan, was brilliant. He could easily have just come in and done the job without saying anything but he clearly takes pride in his work and wanted us to be 100% happy with the finished product - which we are. I would definitely use these guys again and recommend them to family and friends."
Marie Wilson
8th Sep, 2015
More details…
100%
"My wife and I had BTS recommended to us as a great company to deal with.
We were not disappointed.
From the quote provided by the Manager John, through to the outstanding job done by the Tiler, Nathan, we were very pleased with the high standard of workmanship, communication and organisation.
The tiler took a lot of care to make sure the finished job was up to standard, not easy on the slightly uneven walls of an old 1920's house. He also left the site clean and tidy after each"
Dave
7th Sep, 2015
More details…
98%
"Brendan your tiler have really done a wonderful job for us. He is highly recommended by us if anyone who is keen to have a good tiler. "
Jane Ye
14th Jul, 2015
More details…
100%
"John was a pleasure to deal with, responsive, reliable and clearly has a lot of expertise and experience. Hayden, the tiler who did the job, was professional, worked cleanly and efficiently, and completed the job promptly and to a high standard despite the challenges of an uneven wall surface. "
Jason
8th Apr, 2015
More details…
100%
"Thank you so much John for making an extra special effort to get a tiler to me at such short notice. I called on a Thursday very distraught that my now second tiler couldn't make it. I had at this stage been without a functioning kitchen for nearly 2 months and the gas fitter wouldn't fit the hob without a splash back so Caleb turned up on Saturday worked all weekend at my place till the wee hours to get all of my tiling done. Super stoked with the result brilliant workmanship can't believe I"
Robyne
18th Feb, 2015
More details…
100%
"John, the manager at BTS, was friendly, prompt and easy to deal with. The communication was excellent.
The tiler, Nathan, arrived on time, kept in contact while doing the work, and did a top quality and very professional job.
I've been doing a few home improvements lately and I have to say that BTS were the best trade company I dealt with my far. Thanks very much guys. Highly recommended!"
Nathan
8th Jan, 2015
More details…
30%
"I contacted BTS tiling to tile our kitchen. John, the director of BTS, was very prompt in visiting and estimating the job.
If only this level of service had continued once the job was started.
Firstly, John did not spend enough time checking the surfaces that were to be tiled, the result being that the job took a lot longer then anticipated and as such cost over twice as much as he had estimated.
This can be forgiven as it was a renovation and there are unknowns, however if he"
Spence
2nd Sep, 2014
More details…
100%
"A first rate business - totally professional from start to finish. John is an excellent communicator and explained exactly what was going to be done, and helped us with our tile choices. Chris had to tile a very old bathroom with wonky walls and worked very hard to make everything come together beautifully. I would highly recommend this business to anyone wanting an excellent tiling job done!"
Rachel
25th Aug, 2014
More details…
95%
"BTS were professional from the start of the job till the finish. John came to walk us through the process on the way home from work one night and we had a full quote back to us by 7am the following morning. Caleb turned up every day that he said he would, and did an amazing job which included intricate detailing around a doorway. We had one challenging feature and BTS worked with us to come up with a solution.
We are thrilled with the end result and absolutely recommend to others. Beckie and"
Beckie
13th Aug, 2014
More details…
100%
"Brilliant indeed! These guys carried out a beautiful job of our fireplace. The manager John had great communication skills and Neill who carried out the job done so in a very professional manner. Very neat and tidy job with great respect paid to our house while working in it. Thank you so much!"
clare darling
21st Jul, 2014
More details…
98%
"This is the second time we have used BTS for a tiling project and are, once again, delighted with the result. John was very quick to organise the measure up and quote and Caleb, the tiler, did a superb job, he has a real eye for detail which showed in the quality of the finish. We will definitely use BTS again for our next project."
Marianne Snalam
8th May, 2014
More details…
100%
"Wonderful service!! We had an old painted brick hearth we wanted to modernise with slate tiles.....after calling every tiling company in Wellington I finally found BTS who were the only ones who came out to have a look & by far the most reasonably priced (1x company submitted a quote only off photographs). John was polite & honest & gave us great advice. The works were completed exactly when he said they would be & they did a really beautiful job! We're very happy! Chris (the"
Stacey
1st Apr, 2014
More details…
100%
"I would thoroughly recommend BTS Tiling. They have been great to deal with and the finished job is excellent - even better than my husband expected! John was one of the few trades people to even get back to me, he was prompt and clear in all communication and Caleb who did the tiling has done a fantastic job. Very happy customers"
Sandy
28th Feb, 2014
More details…
100%
"BTS were sub-contracted to us via the builder completing our bathroom renovation. It was a small space but not the easiest as our villa is a century old and everything is way out of alignment.
Our tiler Dale did an incredible job of getting the floor and walls level for tiling, and was absolutely painstaking in his cutting and laying of the tile to ensure that it all came out immaculately. He also worked overtime and came in at the weekend to ensure the project came in on schedule (there"
Aisha
16th Jul, 2013
More details…
98%
"In early June I called about 4 tillers in wellington to come around and quote on a splash back and wall tiling in our kitchen none even bothered to reply, BTS were recommended to me by a friend so I gave them a call and John called back on the same day and came round within the week to provide the quote. John was honest saying that they had a number of jobs on and if we accepted the quote they wouldn’t be able to do it until July. This didn’t bother me because John had been really efficient"
Korrin
3rd Jul, 2013
More details…
100%
"Absolutely delighted with both service and finished result. We had a splash-back fitted to kitchen behind bench, gas hob etc to Victorian villa.. Recommendations excellent as was timeliness and quality of finished job .Highly recommended."
Mike
14th Jun, 2013
More details…
90%
"It wasn\'t a big job but it wasn\'t an easy one either. We are pleased with the way it turned out."
Peter
8th May, 2013
More details…
100%
"BTS did a great job in resolving a number of floor tile problems across some bathrooms for me, that were due to a the floor being laid a number of years ago by some other less-experienced contract company.
I called BTS who arrived the same day to give me some honest feedback and direction and made it simple enough for me to understand with regards to where the problems lay and what could be done to resolve them.
BTS then had a tiler around the next morning. Pleasant, polite, conscientious"
Danny
4th Feb, 2013
More details…
90%
"Great service from BTS tiling.Our tiler was amazing. Dale did an incredible job, our bathroom has been transformed."
Deb
8th Dec, 2012
More details…
100%
"I highly recomend BTS Tiling for not only doing a great job but also because their communication and customer service is excellent.
John and Brendan are very easy to talk to and in understanding your reqiurements.
I\'ve had two jobs now done by BTS and I must say that the two tilers that came were excellent , tidy and happy to explain what they were doing or going to do and also paying attention to detail.Thanks Dale and Matt
In this day and age when service as well as a job well done"
George
24th Jul, 2012
More details…
88%
"We are very pleased with the finished job.
The set out, ideas and tile selection were excellent.
It is pleasing to be able to look at a job that has obviously been done to a very high water proofing and adheavive specification. The integrity is very sound and finish to a high standard. We have no hesitation in recommending BTS Tiling
\"The quality goes on even when the price is forgotten\"."
Mac And Karen
10th Mar, 2012
More details…
83%
"very pleased with the work "
David
27th Sep, 2011
More details…

John Lee
Manager

branz good tiling practice guide

We use the BRANZ good tiling practice guide

Ardex logo

Approved users of Ardex water-proofing membranes.

nocowboys logo